Job Title : US Sportsbook Risk & Ops Executive Reporting Line : Senior Trader or Team Lead Job Location / Office : Clonskeagh Role Overview / Purpose : This exciting opportunity is to join a new team being formed to support our entry into the newly regulating US market.
PPB will provide risk management, trading, customers query resolution and other critical services from Dublin to support our global brands. Key Responsibilities :
Risk managing on behalf of our US facing Sportsbook
Monitor customer betting, market prices and up-to-the-minute sports news
Identify and remove customer pain points
Settle events and markets in timely fashion
Create and Price US focused related market requests in cooperation with the relevant trading teams
Don’t keep our customers waiting actioning risk / trading related customer contacts quickly.
Customer obsessed : Always try to improve customer journeys and experiences
When things do go wrong let’s fix them quickly, diagnose the issues and aim to prevent reoccurrence
Collaboration - work closely with : o Trading & risk managers across Melbourne and Dublin to contribute to and implement strategies / processes o Operations & tech teams to identify and resolve customer pain points o US based promos & product teams to launch innovative new offerings to customers
Vigilant for fraud and integrity issues.
Ensuring compliance with market regulations
Competitor benchmarking Behavioural Competencies :
Strong attention to detail
Adaptable and multitasking
Betting and sport knowledge
Time / priority / stakeholder management
Collaborate to arrive at better decisions together
Integrity, low ego, agility Technical Competencies : - Evidence of knowledge-sharing and process improvement / optimisation -
Strong organisational and forward-planning skills - Strong report-writing skills, with a keen eye for detail - Experienced Microsoft Office user, particularly Excel Education, Qualifications & Experience : -
Mathematical or business degree will be considered an asset - Proven track record of delivering excellent results and process