Photography Support Advisor
Delegate Recruitment
Dublin , Ireland
11d ago

Be part of it

As a Support Agent, you will handle customer inquiries in a friendly, upbeat manner whilst attempting to resolve inbound customer queries.

You’ll have access to a variety of resources, training and support in order to further develop problem-solving skills necessary to deliver the highest level of customer service.

As well as receiving on-going training, you will have access to a wide variety of Photography products to use for testing and personal photography.

Your challenge

  • Provide first class support to customers, via Phone, Email and Live Chat
  • Be part of a Support team within a Call Centre
  • Achieve Company goals, such as Customer Satisfaction and Quality scores
  • Help the team achieve overall targets
  • Document customer interactions with accurate call logging
  • Your resume

  • Fluent in English and Swedish
  • Passionate about delivering great customer service, you want to solve customer problems
  • A knowledge / understanding of Photography would be an advantage but not necessary
  • A basic level of computer operating systems
  • Be able to work in a flexible manner within a changing, goal-orientated environment
  • Be a good team player, excited about working in a young, multi-lingual environment
  • Ability to work independently and in a team environment when necessary
  • Have good time management skills
  • Up for the adventure?

    Then we want to hear from you today, so get in touch!

    Benefits

    Monday †Friday working patterns. No night shift or weekends required

  • Relocation Allowance provided to move country for the role
  • 20 days annual holiday + 9 statutory days entitlement
  • Staff Subsidised Canteen
  • Free Parking
  • Games Room / Breakout area
  • Pay for Performance bonus program
  • Access to a wide variety of Photography products, which can be borrowed for personal use
  • Access to additional Company benefits after passing Probation period of 6 months
  • Discounts with various high street brands
  • Potential for career advancement in many fields, and throughout 31 countries
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