Director, Systems & Process Engineering
Johnson & Johnson
Limerick, Ireland
19d ago
  • Johnson &Johnson Health Care Systems Inc. (HCS) is currently recruiting for a Director, Systems & Process Engineering, located in Jacksonville, FL or Piscataway, NJ;
  • considerations also being made for Limerick, Ireland; Brussels, Belgium; London, United Kingdom; or any J&J site in Europe.

    Johnson & Johnson Health Care Systems Inc. provides account management and customer support services to key health care customers, including hospital systems and group purchasing organizations, leading health plans, pharmacy benefit managers, and government health care institutions.

    The company also provides contract management, logistics and supply chain functions for the major Johnson & Johnson franchises.

    Johnson & Johnson Customer & Logistics Services (CLS) is a global Supply Chain organization that supports operating units across all of the Johnson & Johnson Family of Companies.

    CLS strives to deliver an exceptional customer experience through leading critical customer facing-functions such as distribution and transportation.

    In addition, CLS oversees critical business enablers, including how we gather and manage supply chain master data, safe and secure supply chain practices, product identification standards, and market / channel access capabilities.

    CLS supports all three sectors of Johnson & Johnson : Medical Device & Diagnostics, Pharmaceutical, and Consumer Products.

    This team is represented in multiple countries, and continues to grow globally in both visibility and responsibility. The CLS team reports to Johnson & Johnson Supply Chain and partners closely with groups throughout the supply chain organization.

    Thriving with a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. We are proud to be an equal opportunity employer.

    Responsibilities :

  • Oversee the analysis, design, and execution of systems and process projects to support capacity and network design, JJOS / Lean improvements, CIP, innovation deployment, and customer experience improvement opportunities.
  • Ensure the implementation of solutions that meet goals and timelines.
  • Provide leadership to assigned projects teams ensuring appropriate levels of service and assist in developing, interpreting and implementing the tactical / strategic direction of the department.
  • Work as key Global technical leader to understand and support order to cash processes for all segments and regions.
  • Leverage this process and systems knowledge to ensure consistent operational processes and personalized customer experiences as enabled through the order to cash process.
  • Partner with global commercial partners, as necessary, to ensure CLS is positioned to support evolving commercial go to market strategies as well as channel shifts.
  • Interface with all of the necessary organizations (Marketing, Facilities, Safety, Production Planning, Manufacturing, Suppliers, as well as others) to provide for design support, buy-in and implementation.
  • Direct, control and facilitate the Process engineering and WCS systems teams to meet the tactical / strategic goals of the organization.
  • Lead technical work streams on large network optimization projects.
  • Control capital budgets.
  • Serve as the process and shop floor systems expert for Operations and ensure all activities and projects are aligned to site goals and adhere to good engineering practices.
  • Develop policies and procedures pertaining to activities directed and participated in the formulation of company engineering policies.
  • Qualifications

  • A minimum of a Bachelor’s Degree is required; Focus in Engineering, Science, or Technology is preferred
  • Minimum of 12 years relevant business experience required
  • Experience in multi-disciplined engineering environment with knowledge of project management, installation, and qualification preferred
  • People Leadership experience preferred
  • Thorough knowledge and understanding of the engineering principles; concepts and practices required
  • Experience with Lean / Six Sigma and / or JJOS methodology is preferred
  • Experience in systems design and / or collaborating with systems engineers required
  • Engineering experience in Distribution or Manufacturing is preferred
  • Experience working in FDA or highly regulated environment is preferred
  • Ability to support key stakeholders globally is required
  • Ability to analyze large volumes of data and model processes is required
  • Advanced Excel skills required
  • Demonstrated ability to assess vendors technical capabilities and evaluate standard product offerings against business process needs is preferred
  • This role is located in Jacksonville, FL or Piscataway, NJ, with considerations also being made for Limerick, Ireland; Brussels, Belgium;
  • London, United Kingdom; or any J&J site in Europe

  • This role will require up to 25% domestic and international travel
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