MORGAN MCKINLEY are a professional staffing and talent management company with over 700 employees in 10 countries. At Morgan McKinley we offer individuals with talent, passion and integrity genuinely world-
class careers. We enjoy a strong company culture, which is built on high trust, substantial reward, professionalism and a complete commitment to success.
We are looking for a Contractor Experience Specialist to join our Cork office.
WE TAKE OUR CONTRACTOR'S EXPERIENCE WITH US VERY SERIOUSLY.
At Morgan McKinley, our clear goal is to provide our contractors with the best contracting experience in the Irish market.
Quite simply, this means that from the moment someone accepts an offer of a contract position, right through to when they start contracting with our client and for the duration of their assignment, they will receive a best-
in-class service from our dedicated Contractor Experience Team, who will be there for them every step of the way.
The role of a Contractor Experience Specialist is to act as a dedicated Relationship Manager who will be 100% accountable for service delivery to all of your assigned contractors nationally for the duration of their assignments with Morgan McKinley.
You will provide a seamless, efficient and comprehensive on-boarding service so before our contractors start their assignments they know what to expect and they feel optimally prepared for starting the role.
You will be responsible for providing a responsive and efficient resolution to any queries you may receive, and you will ask for feedback from our contractors and check that we are getting it just right.
Responsible for managing and coordinating the Administration for all temporary assignments and acting as an SME for all clients assigned to you.
ROLES / RESPONSIBILITIES :
SKILLS / EXPERIENCE :
We are looking for a professional, ambitious, energetic person with a positive can do attitude, proven track record of relationship management / Customer Service and strong organisational skills, who is self-
motivated and proactive with a strong attention to detail and is highly solutions orientated and committed to excelling in a service capacity.
In return, you will be offered a genuine opportunity to build a successful and rewarding career, be part of a great national team based in Cork & Dublin (This role will be Cork based) and will have fun along the way!