Freight Operations Associate (German)
Wayfair
Galway, Connacht
14d ago

Freight Operations Associate with German

Wayfair continues to experience high growth and for our Freight Operation team we are seeking an Operation Associate with fluent German to join our team based in Galway, Ireland.

Operation Services in Galway provides core operational support to our Wayfair Supply Chain Network, from data and technical implementation and supplier management through to freight and fraud management .

Our Operation team provide the link between our customer service teams, our supplier operations teams and our carrier partners.

At Wayfair, we work with many different carriers to ship products across all of Europe, from small items such as spoons to large items such as an assembled wardrobe.

Our Freight Operations team manage these daily operational challenges, whilst also implementing strategic carrier realignments.

This is a unique opportunity to join a team that covers the breadth and depth of online operations, whilst being part of an exciting and dynamic company delivery core operations services :

Responsibilities

  • Resolve operational issues in close collaboration with our carries to ensure our customer get a good experience even when things do not go as planned
  • Act as the day to day face of Wayfair to our carrier and play an integral role in the performance of our freight operations to ensure timely resolution
  • Analyze your carrier’s performance, understand the underlying drivers and proactively work on improvements with our Logistic team
  • Work cross functionally with all business stakeholders (logistics, customer service, supplier performance etc.)
  • Support trials of new carriers and new services
  • Work with a great international team that will help you learn all there is to know about logistics
  • Do you have?

  • Ability to get right at the problem, find the solution and get people together or on the phone to make it happen
  • Ability to communicate in English and German
  • Strong communicator both verbal and written and ability to work collaboratively
  • Comfortable with IT tools including MS Office
  • Quick learner and able to work in a great level of autonomy, taking responsibility and looking for solutions
  • You can multi-task and organize yourself well and thrive in a fast-paced environment
  • Tenacious and motivated team player, organized and detailed oriented
  • What Wayfair Offers to our Employees :

  • Cycle to work scheme
  • Gym Membership contribution
  • Monthly Team outings
  • Employee Purchase Discounts
  • Bus Saver Ticket scheme
  • Training Programs for continued career education
  • Paid Volunteering Day
  • And finally, free snacks, tea and coffee!
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