Business Analyst
Citigroup Inc
Dublin, L*, IRL, EMEA
31d ago

About Citi

Citi has had a presence in Ireland since 1965 and was one of the first foreign banks to open an office here. As the No.1 Corporate and Investment bank in Ireland, Citi led all of the major financing for aviation leasing clients in 2016 in Ireland, which is a global aviation leasing hub.

Citibank Europe has been Head Quartered in Dublin since January 2016 and is Citi’s single EU-passported bank, with operations in 21 countries across the EMEA region and is regulated by the European Central Bank with a long-

term rating A by all three primary Rating Agencies. The businesses covered by Citibank Europe include Markets and Securities Services, Corporate Banking, Trade and Treasury Solutions, Private Banking and Consumer.

As of 2016, Citibank Europe has a net income of US$852 million, over 9,000 employees and more than 60% of these working in the Citi Service Centres.

Department Overview

The Tax Information Reporting department ( TIR ) is the centralised team responsible for Citi’s US tax information reporting functions.

Comprising operations and project teams, TIR provides support for Citi businesses globally, covering all aspects of US tax compliance including tax document processing, withholding and reporting.

Team / Position Overview

We are looking for a Business Analyst to join TIR Projects Team. The purpose of this role is to perform business analysis for regulatory change-

driven initiatives that impact TIR and the Citi businesses that TIR supports. This will include leading analysis for regulatory, business and technology projects while serving as the intermediary between TIR and other functions within Citi.

The role is responsible for undertaking comprehensive business analysis globally and some level of project management activities for TIR-

supported businesses globally and across a range of functions (e.g. operations, technology, front office, legal, corporate tax).

Key Responsibilities : Business Analysis

Business Analysis

  • Communicate with internal colleagues, cross-regionally, to understand the needs of departments and the organisation as a whole;
  • Refine the varying messages as well as the requirements of the project stakeholders into a consistent, single vision.
  • Gain agreement, usually from senior management, of the best method of introducing recommendations to the business;
  • Communicate the benefits of recommendations across departments and help to address any uncertainty and concern;
  • Use data and process modelling practices to analyse the findings and create suggestions for strategic and operational improvements and changes;
  • Identify the processes and information technology required to introduce recommendations;
  • Coordinate functional and design workshops with technology teams located globally.
  • Support the Project Planning and Implementation

  • Support the Project Manager with the execution of project deliverables such as WBS, Business Case, Project Charter, RAID Logs, etc.
  • Support Technology teams during development and implementation, while ensuring requirements are being implemented as agreed.
  • User Acceptance Testing

  • Coordinate UAT for the rollout of vendor applications across TIR.
  • Act as point of contact between the vendor and internal teams during UAT.
  • Technical Writing, Decision Making and Problem Solving

  • Prepare Business Cases and Cost / Benefit analysis
  • Prepare Business Requirements documents
  • Prepare Use Cases and business process flows
  • Prepare meeting agendas and minutes
  • Review Functional Specification documents
  • Review vendor documentation such as specification and API documentation.
  • Qualifications

    Experience and Skills : Required :

  • Third Level qualification in Technical or Business-related discipline
  • At least extensive years experience working as a Business Analyst.
  • Problem solver, with experience using Business Analysis skills and techniques, to elicit information and produce deliverables to tight deadlines.
  • Ability to communicate effectively with technical teams, business resources, at all levels of management and external stakeholders.
  • Past experience working on multi-country projects.
  • Ability to organize multiple parallel tasks / streams; a self-starter who can work independently with minimal oversight
  • Experience using Visual Studio, or JIRA, or HP ALM for project related work (requirements elicitation and testing) is required.
  • Experience using Visio, Blueworks or other process modeling tools. Highly Desired :
  • Financial Services experience or exposure to Tax Information would be an advantage
  • Proven record of managing small projects.
  • Business Analysis certification such as IIBA or ISEB What we Offer : This role is an opportunity for a proactive and curious Business Analyst to further develop his / hers skills within the Financial Services industry with focus on Tax Information and related Projects.
  • As a Business Analyst you will have the opportunity to bring new ideas, new approaches to business analysis and help our group achieve the strategic goals set out for each year.

    Citi also offers a competitive salary and consideration for a yearly discretionary bonus Citi offer :

  • Competitive paid annual leave
  • A non-contributory pension scheme with strong employer contributions
  • Life assurance cover
  • Citi fully covers medical insurance for all employees with generous day to day benefits as well as hospital cover
  • Citi also supports a further education policy
  • Wellness program - on site Occupational Health Centre plus a series of informative talks on topical health related subjects
  • Tax Saver and Bike to Work Schemes
  • Opportunity to work in a flexible environment where the business can support At Citi, we pride ourselves on our ability to offer employees a number of lifestyle benefits including an on-
  • site restaurant, coffee dock and shop, a subsidised gym and subsidised social clubs and societies. Citi boasts a large diversity framework and network which encourages inclusion in the workforce as well as participation in a wide variety of initiatives and events.

    We also pride ourselves on our engagement with the local community from a Corporate Social Responsibility perspective. Citi offers employees a competitive benefits package as well as extra additional perks such as corporate discounts and memberships.

    Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

    Valuing Diversity : Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

    Citi is an Equal Opportunities Employer

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