Online Risk Fraud Analyst - French Speaking
YapStone, Inc
Drogheda, Co. Louth, Ireland
20d ago

Description

At YapStone, we approach payments with the same startup mentality that we had when we launched our first payment solution in 1999.

We are now focused on combining our entrepreneurial spirit with our immense payment expertise to take our company and our partners to the forefront of innovation.

As one of the leading payment companies, YapStone is continually searching for passionate thinkers to join us in changing how the world pays.

The Online Risk Fraud Analyst will have responsibility across online fraud strategy, KYC & customer verification, fraud operations, payment strategy, bank relationships, and payment operations.

This position requires a person who can roll up their sleeves and make things happen. One of the key responsibilities within the position is to identify and escalate any suspicious fraudulent behaviours within transactional activity to Senior Management.

PRIMARY RESPONSIBILITIES :

  • Review transactions for potential fraudulent activity
  • Review and analyse various notifications and escalations to identify fraud fraudulent transactions
  • Conduct link analysis to eliminate additional exposure
  • Summarize key findings, and recommend anti-fraud processes and system enhancements.
  • Collaborate with cross-functional groups such as Compliance and Analytics, Customer Support and Product Management to enhance tools, system functionalities, and fraud detection methods.
  • Educate colleagues across various functions of the business and external parties on processes and procedures
  • Work with property managers, residents and travelers while investigating potential fraud issues via phone, e-mail, and fax in a thoughtful way
  • Complete assignments and work queues in an efficient, effective and timely fashion
  • REQUIREMENTS :

  • 1-3 years’ experience in e-commerce, payments or financial services in Fraud Management and or Trust and Safety
  • A minimum of 12 months’ experience in a Fraud Role.
  • Fluent in French
  • Experienced in dealing with Merchant or Payer frauds including account take over, ID theft and collusion schemes.
  • Experienced in operational processes impacting Fraud (e.g. underwriting, customer service, recoveries)
  • Solid knowledge of Card Not Present (CNP) environment, ACH, ACH Returns and Credit Card Chargebacks
  • Experience interacting directly with customers in a call center or customer service environment
  • A keen eye for detail, accuracy and strong critical thinking skills with advanced judgment capability
  • Extensive multi-tasking and prioritization skills needs to excel in fast paced environment with frequently changing priorities
  • Experienced in working with Microsoft Software Suite (MS Excel a must)
  • PREFERRED :

  • Bachelor’s degree
  • Experienced in various KYC and fraud management tools such as Accurint and Kount desired but not essential
  • Experienced in working with Microsoft Software Suite (preferably MS Excel)
  • Due to the sensitive nature of the information inherent in our business, all final candidates are subject to background and credit checks.

    Our Mission

    Changing how the world pays is a mission that inspires us daily. It gets us up in the morning and keeps us up at night. And just in case we need an extra dose of inspiration during the day, our team can take in the stellar view from our Drogheda office or visit the Yappucino Café to choose from a large selection of snacks.

    From comprehensive health insurance to gym memberships, you’ll find plenty of benefits and perks that reflect our appreciation for all of the thinking and doing that goes on at YapStone.

    About YapStone

    YapStone is a global provider of full-stack payment solutions for global marketplaces and large vertical markets. YapStone powers online and mobile payments for HomeAway®, VRBO®, and thousands of apartment and vacation rental companies, homeowners’ associations, self-

    storage companies, hospitality establishments and non-profits. YapStone processes over $17B in payment volume annually and has been recognized for its growth, ranking on the Inc.

    5000 list of Fastest-Growing Private Companies for eight consecutive years and named to the Forbes’ List of America’s Most Promising Companies in 2015.

    YapStone has raised over $110 million from investors including Accel Partners, Meritech Capital and Bregal Sagemount. YapStone is headquartered in the San Francisco Bay area with additional offices in Santa Monica, California and Ireland.

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