Every day, people do amazing things at Apple. What will you do? At Apple, great ideas have a way of becoming great products, services and customer experiences very quickly.
Bring passion and dedication to your job and there’s no telling what you could accomplish. As a Customer Relations (CR) Advisor, you are the highest point of escalation for Apple customers.
You will be responsible for customer recovery and retention and providing a word class service. You will handle various complex customer’s issues, which will require you to work closely with different departments to ensure a successful resolution.
Do you have what it takes to be part of our innovative team? Please check out the below to see if this role is suitable to you.
If you feel you are the ideal person for the role get in touch as we would love to hear from you.
You will see opportunities for operational improvements and suggest improvement strategies. Empowered to use judgment when balancing company and customer needs.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.
Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
Experience in a customer facing role, providing effective customer focused solutions and handling challenging situations High level of computer literacy