Software QA Engineer-(180000JT)
Job Title : QA Automation Engineer
Department & Team : AllStar, AI-Group
Reports to : Snr. Director Development
We are looking for a QA Automation Engineer to help take Dialog Engine, our AI Chatbot Platform to the next level. The Dialog Engine works in harmony with Human Agents to deliver the best possible customer experience and drive efficiencies in the contact center.
This will afford you an opportunity to work on QA aspects of machine learning and software engineering focusing on modelling and understanding customer conversations, creating tangible value for the businesses we work with.
The development team will be building new features, ensuring scalability and availability of the entire platform and delivering high quality code.
Our backend is mainly Python and our frontend uses AngularJS and similar technology.
Minimum Requirements :
Desirable Skills :
About Us :
Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great drives great business outcomes.
More than 10,000 companies in more than 100 countries trust the to orchestrate that eliminate silos and build lasting relationships.
With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-
premise customer engagement solutions. Connect with Genesys via , , , , , and the .
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. #LI-RK1