Software QA Engineer
Genesys
IE, Galway
32d ago

Software QA Engineer-(180000JT)

Job Description

Job Title : QA Automation Engineer

Department & Team : AllStar, AI-Group

Reports to : Snr. Director Development

Summary :

We are looking for a QA Automation Engineer to help take Dialog Engine, our AI Chatbot Platform to the next level. The Dialog Engine works in harmony with Human Agents to deliver the best possible customer experience and drive efficiencies in the contact center.

This will afford you an opportunity to work on QA aspects of machine learning and software engineering focusing on modelling and understanding customer conversations, creating tangible value for the businesses we work with.

The development team will be building new features, ensuring scalability and availability of the entire platform and delivering high quality code.

Our backend is mainly Python and our frontend uses AngularJS and similar technology.

  • Work within the QA automation team to execute on our overall QA automation strategy
  • Build appropriate tests to guarantee integrity of the product
  • Work within a multidisciplinary scrum team to represent QA concerns.
  • Understand the overall architecture of the system.
  • Enhance overall team velocity.
  • Apply process appropriately for data security, traceability and information sharing.
  • Minimum Requirements :

  • Degree in Computer Science, Engineering, Statistics, Maths, Physics, or related disciplines.
  • You have some experience in QA test automation using frameworks like Selenium, WebDriver etc.
  • You have some experience of working within Agile software development frameworks
  • You know how to code in Python, Scala, JavaScript or another language.
  • You are curious, self-driven, and ask the right questions.
  • Desirable Skills :

  • Experience with web applications and microservices.
  • Familiar with web application frameworks.
  • Good understanding of UX patterns and what makes for intuitive user interfaces
  • Experience testing different UI form factors (desktiop, mobile etc)
  • Experience of load testing frameworks such as Jmeter.
  • Familiar with Big Data technologies (Spark, Cassandra, MongoDB, Kafka).
  • Knowledge of container technologies (Docker, Kubernetes).
  • About Us :

    Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great drives great business outcomes.

    More than 10,000 companies in more than 100 countries trust the to orchestrate that eliminate silos and build lasting relationships.

    With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-

    premise customer engagement solutions. Connect with Genesys via , , , , , and the .

    Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. #LI-RK1

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