Business Operations Analyst
Veritas Technologies LLC
Ballycoolin, Dublin, IRL
13d ago

Veritas' vision is to enable organizations to thrive in this new world of digital business. Did you know that the International Data Corporation (IDC) predicts that data will double every 2 years, reaching 44 zetabytes by 2020?

That's more bytes than gallons of water in the ocean and an exponentially growing problem for businesses. Veritas helps organizations harness the power of their data & turn it into actionable insights.

We believe information is everything! Data is an organization's digital currency; a critical business asset that is growing in value.

We are the only company that provides a data management platform to address the core challenge of accessing, managing, and analyzing all of their data, no matter where it is, in real time -

allowing organizations to truly maximize the value of their data.

Veritas Worldwide Field Operations Organisation (WFO)

The WFO team are critical to Veritas’ success. This group engages with the customer from the first contact of discussing how Veritas can support the key business challenges through to implementation of the solution to supporting the technical teams internally.

The WFO organisation works collaboratively to maintain a winning, ambitious and putting the customer first culture. We are focused on building solutions offering true value to the customers.

Our WFO Leadership lead by example, inspiring and motivating all those in the organisation. We offer bespoke world class enablement programmes for Sales, Pre Sales, Customer Services, Consultants and Technical Support as we firmly believe that our talent is key to our success.

Scope of Role

The role of Sales Operations Analyst is to centrally support the Veritas EMEA business by providing dedicated support to one of the EMEA Sales Regions.

Key Objectives :

  • Act as a business partner for a sales region and support the EMEA HQ
  • Performance Management of a sales region and associated sales teams
  • Run an effective and efficient pipeline and forecasting process
  • Drive a consistent Sales Methodology and robust deal management processes
  • Responsibilities :

  • Act as a business partner for a sales region and support the EMEA HQ
  • Support the sales leader in all business-related activities
  • Provide first-line operations support to the sales teams
  • Drive an action-oriented culture : you deliver on your promises
  • Support strategic analyses to drive the evolution of the business
  • Performance Management of the Business and Sales Teams
  • Ensure close-plans are being created and tracked
  • Facilitate change management in the process as required
  • Ensure regular deal and account reviews are scheduled and conducted
  • Drive a discipline of continuous improvement at the deal-level
  • Provide first-line operations support to the sales teams
  • Drive a consistent Sales Methodology and robust deal management processes
  • Drive alignment between the emerging region, and the geo / worldwide
  • Ensure effective CRM hygiene is undertaken by the sales team
  • Maintain standards and discipline to underpin a robust forecast
  • Be responsible for the accurate presentation of the business
  • Ensure the business is predictable using a 90-day forecast
  • Own and drive the weekly forecasting process
  • Run an effective and efficient pipeline and forecasting process
  • Collaborate with the commissions team to support ongoing quota management
  • Support the coverage model planning and quota setting for the regions
  • Timely delivery and interpretation of key metrics to prioritise actions and make decisions
  • Ensure the weekly forecast process evolves to measure the business correctly
  • Support all planning and business management activities for the region
  • Track the business to reach planned growth targets
  • Qualifications / Skills :

  • Strong communication skills in both oral and written forms with a second European language essential.
  • Business partnering skills with both senior sales and operations leaders
  • A curious mind that thrives on critical thinking and problem solving
  • Advanced Microsoft Excel (v-lookup, pivot tables, data analysis with >
  • 10k rows)

  • Strong Microsoft PPT, with the ability to create decks for effective analyses
  • Oracle CRM skills to an intermediate level and extensive CRM experience
  • Work with a virtual team, geographically separated across the three geographies
  • Extensive experiences working in a combination of Operations and Support roles in the technology sector
  • Experience working in or with technology multi-national corporations
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