Investor Services Leader – Fintech
Contract Pharmaceuticals Limited
Dublin South
6d ago

The Position

  • Responsible for project management of schedules and deliverables for all client distributions for shareholder services, digital distribution, document library management, data library management and printed distribution.
  • Provide fund expertise, training and daily support to team.
  • Lead, motivate, review and organise the work of team.
  • Forward planning and proactive management of resources to meet varying workloads and daily, weekly, monthly, quarterly and yearly deadlines.
  • Create, implement and monitor core processes for internal clients to ensure best practice delivery.
  • Management Activities

  • Responsible for day to day operational tasks of the Investor Services team.
  • Support the delivery of the team activities through planning, scheduling and co-ordinating daily workflow to ensure activities are accurately completed.
  • Provide regular updates to management team on deliverables / blockers / client interactions.
  • Work closely with the team to ensure that process risks are minimised.
  • Review invoices and ensure accuracy.
  • Project Management Activities

  • Project Manage the Dissemination of client documents and data to industry platforms
  • Manage distribution of client statements / documents via email fax and post.
  • Ensure all client projects are carried out as per the client SLAs and internal process documents.
  • Manage regulatory filings of client documents with local and foreign regulators.
  • Manage client proxy voting requirements.
  • Required :
  • Proactive self-starter with experience in scheduling and prioritising work ability to communicate deadlines and manage expectations within a dynamic environment.

    Strong organisational and administration skills with exceptional attention to detail and ability to perform quality control checks on all projects.

    Proven initiative, leadership and client service skills.Experience in client management.

  • Highly Advantageous :
  • Experience of working with investment portfolio data, securities data and investment documentation.Knowledge of constitutional documents including Prospectus, Memorandum and Articles of Association, Key Investor Information Document (KIID), factsheets and PRIIPS EPT, MiFID EMT i.

    e. data distributionKnowledge of international regulatory requirements in the funds industry is preferable but not essential.

    Additional Information

    What We Offer

  • An opportunity to be part of a fast-paced growing company that will help you develop your career and progress through the company.
  • Direct access to major asset management companies, wealth managers, administrators and law firms within the funds industry.
  • A platform to build strong professional working relationships within the global funds arena.
  • An opportunity to work with colleagues across a wide variety of business, technology, financial, compliance and operational backgrounds enabling you to add value across the company.
  • Excellent benefits package including private healthcare, contributory pension scheme, permanent health insurance, EAP programme, life assurance, tax saver commuter ticket, bike to work scheme.
  • Strong focus on personal learning and development culture including tuition support to help you reach your professional development goals.
  • Opportunity to participate in innovation programmes- we recognise and reward new ideas.
  • Be part of the fun - sports and social and charitable events organised throughout the year.
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