Content Review Analyst – Social Media – Cantonese
Contract Pharmaceuticals Limited
Dublin, Ireland
3d ago

Job Description

Join CPL’s onsite operation in one of the world’s largest Social Media channels and be part of a multicultural and multilingual team based in Dublin, Ireland.

Salary : €27K (Monthly pay).

Location : Dublin

Hours : 37.5 hours per week Monday to Sunday (including Bank Holidays).

Shifts* : Day shift - 9 : 00 am 5 : 30 pm, Evening shift - 6 : 00 pm 2 : 00 am. (+25% from 8pm 2am) (business flexibility required)

Contract Type : 11 month Full-Time Fixed Term

  • No rotation between shifts
  • As a Community Operations Analyst, you will be processing and reviewing accounts that have been flagged for a review of potentially sensitive content to ensure there are no violations of policies.

    Attention to detail and a knack for problem-solving are essentials for this role.

    Successful applicants will have some office experience as well as a fluent level of English + Cantonese. You will also need to be flexible to work weekends if required.

    Your responsibilities will also include :

  • Validating, investigating and responding to inquiries of an urgent or sensitive nature within established guidelines.
  • Understanding and performing content reviews under client supervision for International and Domestic cases following client processes and procedures
  • Demonstrates speed, agility, critical-thinking, and problem-solving skills in their work and an ability to ramp up quickly
  • You will require :

  • Eligibility to work in Ireland (Stamp 4, Stamp 1G or EU passport)
  • Fluency in English + Cantonese.
  • Knowledge about current affairs on the specific language market.
  • Strong written and verbal communication skills
  • Ability to critically assess content strictly against client policies
  • Apply
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