Pensions Administration
Willis Towers Watson
Dublin, Ireland
5d ago
source : Jobnos

Willis Towers Watson’s Technology and Administration Solutions (TAS) is a global line of business whose revenue is primarily driven from providing outsourced pension administration services to occupational pension funds.

We have worked with some of the world’s leading organizations for over 25 years to provide benefit administration and outsourcing to over five million participants across the globe.

The Role Working as part of a team you will be responsible for providing a reliable and high standard of administration support on a portfolio of clients.

  • Help to provide an efficient, professional service to meet all client / members’ needs
  • Maintenance of accurate and up to date scheme records
  • Preparation of individual calculations and benefit statements
  • Processing individual member queries
  • Be a point of reference for standard automated cases.
  • Communicate effectively with client / members via the telephone, remembering each caller will have a different level of understanding.
  • Record each call as they occur.

  • Deal with queries and requests by the use of standard letters.
  • Identify areas where the service to clients / members could be improved
  • Build a relationship with the clients.
  • Monitor own workflow to ensure service levels are achieved.
  • Assist in more complex / project work
  • The Requirements

  • Willing to work towards QFA qualification
  • Third Level Degree.
  • Able to work to a high level of accuracy.
  • Able to work well under pressure and meet targets.
  • Interpersonal skills to include good written and verbal communication.
  • Microsoft office skills (Excel, word, powerpoint)
  • Experience of corporate pensions administration would be an advantage.
  • The Company

    Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth.

    With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals.

    Our unique perspective allows us to see the critical intersections between talent, assets and ideas the dynamic formula that drives business performance.

    Together, we unlock potential. Learn more at willistowerswatson.com.

    Willis Towers Watson is an equal opportunity employer

    Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find.

    We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-

    sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

    Unsolicited Contact

    Any unsolicited resumes / candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees.

    In order to be an authorized Recruitment Agency / Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization.

    Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search.

    Likewise, for our authorized Recruitment Agencies / Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson.

    Willis Towers Watson is an equal opportunity employer.

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