Custody Implementation Project Manager
Citigroup Inc
Dublin, L*, IRL, EMEA
36d ago

Description

About Citi : Citi has had a presence in Ireland since 1965 and was one of the first foreign banks to open an office here.

As the No.1 Corporate and Investment bank in Ireland, Citi led all of the major financing for aviation leasing clients in 2016 in Ireland, which is a global aviation leasing hub.

Citibank Europe has been Head Quartered in Dublin since January 2016 and is Citi’s single EU-passported bank, with operations in 21 countries across the EMEA region and is regulated by the European Central Bank with a long-

term rating A by all three primary Rating Agencies. The businesses covered by Citibank Europe include Markets and Securities Services, Corporate Banking, Trade and Treasury Solutions, Private Banking and Consumer.

As of 2016, Citibank Europe has a net income of US$852 million, over 9,000 employees and more than 60% of these working in the Citi Service Centres.

Department Overview : Within Citi ICG OandT, the Securities Services Operations Custody Implementations Team is a client facing unit, responsible for ensuring the effective on-

boarding of new and incremental Custody business new clients, new funds or new investment markets. Providing a principle point of contact for the client, the Implementations team deliver project management oversight and co-

ordination of legal documentation, safekeeping account opening and FX requirements, local market and cash account opening requirements and documentation, and client / third party connectivity and entitlements for our web platform CitiDirect for Securities and SWIFT messaging.

Team / Position Overview : The SSO EMEA Custody Implementation Team is responsible for ensuring effective implementation of new custody, funds and fiduciary business for Securities Services Operations.

Within this, the Implementation Manager is responsible for the management of all aspects of a wide variety of project and implementation work.

This is a senior role within the team, and has been established to manage the on boarding of Investor Services Clients across the EMEA region.

Key Responsibilities : · Liaise with client and the sales manager to understand the client's service needs in order to match them to our delivery capabilities · Produce and manage a detailed implementation plan, using standard Citi templates · Produce a detailed service requirements document for agreement by both the client and Citibank, to be used as a baseline for implementation · Ensure the timely distribution, negotiation, completion and lodgement of client documentation · Brief the operations, customer service and electronic banking teams, as well as product management and other areas as required, and agree implementation timetables with all parties.

  • Co-ordinate all aspects of the implementation to ensure delivery in accordance with the client's requirements and agreed project plan · Conduct post implementation reviews with the client and the Citibank units involved to monitor satisfaction and effectiveness
  • Qualifications

    Experience and Skills : · A strong understanding of Global Custody Product and Operations · Strong project management skills, and practical experience in planning, monitoring and reporting detailed project tasklists · Broad experience at least 5 years within the Financial Services Sector · Good knowledge of Citi systems, operations and management structure · Strong MS Office skills (MS Word, MS Excel, MS PowerPoint etc) · Must have a proven a track record in delivering and being accountable for multifaceted projects · Strong analytical capabilities · Strong interpersonal skills, including the ability to energise and negotiate.

  • Strong risk management skills · Good communication skills, both verbal and written · A knowledge Project management skills and applications · Highly motivated and self-
  • reliant, with demonstrable initiative and flexibility · Strong analytical skills and attention to detail · Ability to understand, document and translate complex concepts and processes · Strong communication and negotiation skills · Proven ability to manage successful relationships with internal and external stakeholders What we Offer : As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;
  • Competitive paid annual leave · A non-contributory pension scheme with strong employer contributions · Life assurance cover · Citi fully covers medical insurance for all employees with generous day to day benefits as well as hospital cover · Citi also supports a further education policy · Wellness program -
  • on site Occupational Health Centre plus a series of informative talks on topical health related subjects · Tax Saver and Bike to Work Schemes · Opportunity to work in a flexible environment where the business can support At Citi, we pride ourselves on our ability to offer employees a number of lifestyle benefits including an on-

    site restaurant, coffee dock and shop, a subsidised gym and subsidised social clubs and societies. Citi boasts a large diversity framework and network which encourages inclusion in the workforce as well as participation in a wide variety of initiatives and events.

    We also pride ourselves on our engagement with the local community from a Corporate Social Responsibility perspective. Citi offers employees a competitive benefits package as well as extra additional perks such as corporate discounts and memberships.

    Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

    Valuing Diversity : Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

    Citi is an Equal Opportunities Employer

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