Utilising the Revenue Management System which assigns a list of accounts to call, the jobholder will make telephone contact with existing and new customers with a view to negotiating outstanding payments for Ireland’s leading financial institutions.
The candidate will be joining an experienced collections team whose job it is to maximise the cash collected on our serviced, and purchased debt.
They will ensure that customer accounts are monitored on a continuous basis and will deal with customer account queries.
In this demanding environment, the jobholder will need to be target driven, self-motivated, and demonstrate a commitment to constantly improving negotiation skills by being receptive to feedback and focusing on win-win solutions.
Key Accountabilities & Responsibilities
Person specification : Knowledge & Experience
Knowledge & Experience