Job Category : Finance Type of Employment : Fixed Duration Employment - FDE Responsibilities : Daily review of inbound cash and application of payments to customer accounts + Daily collections calls and communications with customer and resolution of open disputes.
Ensuring sufficient backup and approval in place prior to taking action. + Understands, advises and reports master data implications and consequences to manager + Analyse customer aging through FSCM in order to analyse collection priorities + Answer customer inquiries on invoice disputes + Enter customer disputes in FSCM + Contact customers by phone or mail for collections using market best practices + Run AR reports for management review + Run billing process and ensure invoices are sent to customers on time Basic Qualificiations : Ideally college graduate or a minimum of 2 years financial experience on credit and collections in a multinational Shared Services environment + Minimum 2 years customer facing experience.
Additional Skills / Preferences : Understand and follow all compliance policies, laws, regulations and The Lilly Red Book.
Additional Information : Company Overview : The Global Business Solutions (GBS) Centre at Cork was established in July 2010 to provide Financial Shared Services such as Order to Cash, Purchase to Pay, General Accounting.
Since then, the scope of GBS Cork has expanded outside of Finance and into other Business Service functions (Customer Meeting Services, Global HR Data Management).
The current headcount is circa 250 multi-lingual employees and was awarded CIMA International Shared Service Centre of the Year in 2013 and 2014, with particular credit to Employee Engagement.
GBS Cork is currently in the process of expanding its centralised, multi-lingual team to provide financial support to our Affiliates in Europe.
Posted Date : Keyword : Region : Europe; Middle East; Africa City : Cork State : Cork Country : Ireland Location Details : Req Id : 53536BR