Â Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-
dataâ ¢. The Qualtrics XM Platformâ ¢ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business customer, product, employee and brandâ€ on one platform.
Over 10,000 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture, and build iconic brands.
Qualtrics was recently acquired by SAP, and together we will accelerate XM and power the experience economy. Â Join us on this adventure that can open many doors! Join a company that is dedicated to your ideas and growth, recognizes your unique contribution, fills you with purpose, and provides a fun, flexible and inclusive work environment.
The Customer Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services.
We understand their goals and, as trusted advisors, recommend solutions to the challenges they face. We are looking for scrappy individuals to join our team and have a huge impact on customer retention and expansion.
We have impressive members on this team, and are always looking for more amazing talent!
Qualtrics is seeking a full-time Customer Success Manager who can ensure our customers are lifetime Qualtrics champions.
If you have a Bachelor’s degree, have 6+ years of customer-facing experience, have the ability to build positive relationships, and want to work at a fast-
growing tech company, Qualtrics could be the place youâ€™ve been dreaming about.
Expectations for Success
You will know you are doing an extraordinary job when your customers renew and expand their usage of Qualtrics. You have excellent organizational skills to juggle multiple priorities and are an excellent communicator who empathizes with the audience.
You are resourceful when facing challenges, and refuse to give up until our customers succeed.
A Day in the Life
What differentiates us from other companies :
To learn more about what we value read about it directly from our employees Qualtrics Life stories