Customer Support
RedChair Recruitment
Dublin Ireland
3d ago

Competitive Rates

Red Chair Recruitment are presently recruiting for a part time technical support individual. They provide solutions and local, friendly service and they’re hoping to have someone join there team quickly.

What you will be doing :

Identify, troubleshoot and resolve a wide variety of technical issues using remote access software and escalate situations requiring urgent attention

Follow standard help desk procedures and represent the company to the customer in a professional and competent way.

Log all help desk interactions using Zendesk

Keytag and keyring production

Site visits to customers if required

What you need :

Customer service focused with excellent telephone and problem solving skills

Good working knowledge of Windows operating systems and Office 365

Experience in a software / support environment would be an advantage

Good analytical and problem-solving skills.

Self motivated, conscientious, results oriented with good attention to detail

Previous experience within the Leisure Industry would be an asset

Feel free to reach out on 064 66 22 007 or send your CV to zack

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