We expect everything from an Advisor that our customers do and we want Apple to be a reflection of the world around us. As an AppleCare Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs.
As our customers’ first point of contact, you are the friendly voice of Apple, providing outstanding customer service, troubleshooting, and technical support.
We’ll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs and remind them that behind our great products are amazing people.
Because we believe our individual backgrounds, perspectives, and passions help us craft the ideas that move all of us forward.
You'll be trained to reach your highest potential.This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, and employee discount.
Education & Experience