Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide.
With over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.
Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.
A career at Citco isn’t just a job it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.
About the Role :
A varied multi-tasking role on a team servicing high profile Hedge Fund Investors. Role encompasses client relationship management, client specific reporting, communicating with high-net-worth investors and other internal and external parties across multiple Jurisdictions
Job Duties in Brief :
AML / CDD
Preparing & reviewing Junior memeber's investor and client CDD files for final review by the Account Manager
Requesting appropriate CDD documentation from investors in CFSI administrated funds and from CFSI clients.
Maintaining an overview of complete and incomplete CDD records and ensuring action is taken to complete all CDD records.
Timely follow up on pending CDD requests keeping compliance with CFSI escalation and follow up procedures.
Maintenance and safe keeping of CDD documents and files.
Liaising with internal Investor relations team on a daily basis responding to investor and client AML queries.
Ensuring queries and emails are responded to in a timely and accurate manner.
Clearing and / or investigating / verifying possible matches as generated by the scanning application that Citco uses to scan their client base against lists of undesirable persons.
Maintaining a database of High Risk investors and ensuring the appropriate actions is taken with regards to these.
Keeping informed as to present and future legislation and regulatory developments in the jurisdiction.
Assisting with fund specific CDD reviews.
Ensure the AML applications are consistent with the Company’s AML policy and risk assessment.
Be an escalation point for clients, investors and Citco employees on all AML / CDD queries
Client management for new and existing clients
Provide information to management in respect of AML / CDD issues arising
Ensure all queries received by the team are responded to in a timely manner
Maintain delivery of a high quality service level to clients and other Citco departments ensuring all queries are dealt with in a professional manner and escalating where appropriate
Ensure a professional relationship is maintained with clients and stakeholders at all times
Specific projects which may arise from time to time.
Any other duties which the organization may require as part of the business of CFS.
Acting as a point of contact for in house AML / CDD queries for Citco employees, and providing advice to Citco on all related matter.
Securing that all client relationships are risk rated as per established procedure;
Maintain a professional working environment
Keep Management abreast of important issues and escalate potential problems
Participate in projects that may be defined in connection with the continuing expansion and evolution of the business
Resolve complaints and inquiries received
Meet or exceed internal and external quality standards for exceptional customer service
About You :
Degree qualified in a business or Finance related disciple Attention to detail
A team player’ who can work well within the function to deliver a quality service
Creative and innovative
Excellent communication and writing skills
A proven interest in the financial markets and hedge fund industry
Proficient in Microsoft Office applications
What We Offer :
A challenging and rewarding role in an award-winning global business.
Opportunities for personal and professional career development.
Great working environment, competitive salary and benefits, and opportunities for educational support.
Be part of an industry leading global team, renowned for excellence.
A highly competitive salary package will be awarded the successful candidate.