National Pen, IrelandAt National Pen we provide high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products.
With a workforce from over 30 different countries with 18 working languages, we provide a very diverse and multi-cultural environment in which to work with ongoing training to provide you with the tools to be successful.
Japanese Customer Service AgentThe Call Centre Agent is responsible for answering all nature of calls, pre’ and after’ sales calls, as well as taking orders live on the phone.
He or she will be assessed by their availability to take calls; their efficiency, their ability to multi-task, and their willingness generate extra revenue by upselling, and an ability to work in a team.
Most of the agent’s tasks will be actioned on-line using Oracle.RequirementsSkills / Attributes / Requirements :
Night Shift operates from 10.30 pm to 9.00 am depending on MarketSalary : €24,000 basic per annum plus performance bonus of up to 16% of quarterly earnings, in addition to sales commission where applicable.Additional benefits :