Quality Analyst – FRENCH – Dublin – 30K
Contract Pharmaceuticals Limited
Dublin
20h ago

Main Responsibilities :

  • Conduct quality assessment work by ensuring and evaluating the quality delivery of the content reviewed in European markets.
  • Conduct root cause data analysis and summary.
  • Provide QA reports to content quality centre team members, and act as liaison with them to ensure consistent quality measurements throughout the operation.
  • Work closely with Local Operations and Safety teams, and act as escalation point of contact for policy related questions, issues and solutions.
  • Conduct coaching and calibration sessions to the Content Moderation teams across the Europe to ensure that operational policies and processes are being applied consistently.
  • Enhance moderation policy and community safety continuously.
  • Fluent in FRENCH and English
  • Job Requirements :

  • Bachelor’s Degree or equivalent education / experience, advanced degree is preferred;
  • At least one-year experience working on content quality, safety or policy in a major tech or media company.
  • Deep understanding of European online safety, privacy, and expression issues.
  • Strong attention to detail and ability to work independently.
  • Proven track record of working with co-workers across different countries is preferable but not required.
  • Fluent in English and FRENCH
  • Apply
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