Excellent job opportunity!!!
Job summary :
What is this role all about?
The HR Support Specialist will be responsible for responding to all incoming inquiries from employees, managers, HR team members, and former employees and be seen as the first point of contact for the HR department for Belgium, Luxembourg and Netherlands.
This position will include all end to end recruitment activities. The role also includes project work, escalations and training.
Primary Duties and Responsibilities
First point of contact for all HR Queries from our Employees based in BeNeLux.
Responsible for all HR administrative tasks i.e, issue Contracts, HRMS System Updates & Maintenance, Onboarding documentation, Process Employee Life Cycle Changes etc.
Respond, research and resolve HR related issues or inquiries received through various medium, in a timely manner & in accordance with call / service centre standards.
Provide solutions to employees but also education to the organisation on self-service options available to them.
Maintain documentation of all incoming inquiries and keeps detailed notes on actions taken. Will be responsible for having a general understanding of policy and procedure and be able to help others navigate these (i.
e. : New Hire Process, HR Policies and Procedures, benefits inquiries, Long term absence, HR reporting, HR file maintenance, HR website maintenance / updating).
Partner with HR leadership across Europe to identify opportunities to enhance employee experience, build additional HR efficiencies and drive Process Improvements.
Actively participate in HR related Projects.
Support all internal, external & SOX HR Audits.
Maintain electronic and physical personnel records in accordance with records retention policies and departmental policy and procedure.
Be a support for other Markets as required.
What do we need from you?
Native standard oral and written German or Nordic OR French OR Dutch
Fluency in English essential
Third level educational level in Business or Human Resource Studies preferred
Previous experience in a HR environment highly preferable
Strong computer skills including experience with MS Word, Excel, Powerpoint, Outlook
Excellent team player with willingness to support other markets as needed
High level of focus and attention to detail and accuracy in a repetitive environment