Medical Device Sales Representative
Ireland’s premier healthcare hearing provider is looking to expand their regional offices. They are looking for an enthusiastic person with a demonstrated ability working as a sales representative / consultant to join their Donegal team.
Desirable candidates will have experience working as part of a team, working to meet targets and be a reliable and trustworthy team member.
This is an exciting role with flexibility is working hours and location
Candidate Duties and Responsibilities
Make and / or attend appointments with potential clients to conduct hearing tests as a basis for selling hearing solutions within specified time scales and in accordance with ATRT.
Conduct hearing tests for potential clients in accordance with the BSA Standards and / or such other professional body as may be prescribed by law.
Advise on and sell suitable remedial hearing solutions as a result of testing in accordance with the above Standards and in accordance with ATRT requirements.
Process the sales administration of orders and carry out other administrative duties in accordance with ATRT and in a timely manner.
Ensure the refund rate’ is below the minimum Company average for the previous 12 months.
Complete and return to the relevant Department all Case Reports / Monthly Reports, etc., in accordance with communicated schedules.
Actively participate in and cooperate with monthly / quarterly KPI review meetings, quarterly Performance Appraisal Reviews and Performance Improvement Plans (as required).
Accurately, neatly and fully complete audiograms and all records on the Company’s Diary Management System and synchronise daily.
Provide reports and statistical records to support testing, sales activities and planning and complete the Monthly Report Sheet and submit by the due date each month.
Provide after sales’ service by promptly (and in accordance with the Company’s protocols, including ATRT), responding to service calls to resolve problems or queries, regardless of the originator of the sale, in a timely and professional manner.
Maintain audiometry, sales and procedural knowledge and skills, supported by attending all scheduled training courses and team / regional and National meetings.
Provide market intelligence on competitor activities and recommend potential commercial opportunities including the availability of potential recruits.
Implement approved recommendations within BSA Standards and / or such other professional body as may be prescribed by law.
Use Company equipment in an efficient and effective way to maximise sales of appropriate remedial hearing solutions to customers.
Provide flexibility with regard to working hours (including evenings and Saturdays), as required to meet client service demands or marketing / sales initiatives.
Participate in cross functional training as required from time to time.
Carry out other instructions as requested / directed by the Regional Manager or other Officer as appointed by the Sales Director.
Qualification / certified in Hearing Aid Audiology or equivalent (Desired but not essential)
Full clean Drivers Licence
Customer Service experience
1 years + experience working in a target-based sales role
Technically ability / IT literate
Ability to work as part of a team
Proven record of building and maintaining customer relationships
Good communication skills