An exciting opportunity has arisen for dynamic and experienced Food & Beverage wait staff
to join Delphi Resort in Leenane, Connemara, County Galway, Ireland.
This is an exciting opportunity for the right candidates who will have a genuine passion for the industry and possess the desire to work well within a close team.
As a part of the Food and Beverage team at Delphi Resort you will be reporting directly to the Food and Beverage Manager.
Skills Customer Service, Waitressing, Front of house, Waitering Sectors Customer Services / Call Centres, Bar / Café / Restaurant, Hotel / Catering / Hospitality Primary Responisibilities
To ensure that the highest standards of service are provided within the department at all times
To ensure that presenting to work wearing the relevant uniform provided to the highest standard of personal hygiene and appearance
To ensure restaurant and bar is prepared for meal service daily
To ensure Service Goals are implemented and followed at all times
To have a knowledge on all menu items and wines and their accompaniments
To ensure that cleaning duties are carried out on a daily basis (to the Service Goals)
To ensure that all hot food and drinks are served promptly and as described on the menu
To operate and ensure that machinery is operated with due care and attention ensuring adherence to Health and Safety standards
To serve all customers in a manner befitting Delphi Resort
Account for sales of all items by ringing up cash / charges on the appointed till and ensure that charges are given to reception
To ensure that house policies regarding cash handling, stock, charging drinks and lost property are complied with at all times
To ensure that all-reasonable care is taken for the health and safety of yourself, other employees, guests and any other persons on the premises
To communicate hotel services to guests
To carry out such other duties as required or as directed by management
To deal with customers complaints / compliments and to record them
To suggest and be part of improvement ideas