We have a fantastic new opportunity for a Receptionist.
Objective of the Role
Reporting to the Front Office Manager, the Receptionist is the first person that a guest meets on arrival to the Hotel, therefore it is of utmost importance that all staff present a friendly and professional image to our guests at all times.
Key Duties and Responsibilities
Greet and welcome our guests to the Hotel.
Register the guests and take payment.
Answer any queries the guest may have on in house facilities and tourist information.
Take responsibility for the security of the keys.
Update all guest information in the computer.
Take and confirm reservations to our guests.
Excellent customer care skills.
Be able to work on your own initiative.
Excellent communication skills.
Be able to cope well under pressure.
Previous Experience in a front office role using Hot Soft is desirable.