Every single day, people do amazing things at Apple. What will you do? At Apple, new ideas have a way of becoming amazing products, services and customer experiences very quickly.
Bring passion and dedication to your job and there’s no telling what you could accomplish.As a Customer Relations (CR) Advisor, you are the highest point of escalation for Apple customers.
You will be responsible for customer recovery and retention and providing a word class service. You will handle various complex customer’s issues, which will require you to work closely with different departments to ensure a successful resolution.
Come and be part of our innovative team? Please check out the below to see if this role is suitable to you. If you feel this position is for you please get in touch as we would love to hear from you.
We represent Apple as the company’s highest customer concern point with the ultimate scope of restoring and we strengthen customers’ loyalty and belief in Apple as a whole.
You will see opportunities for operational improvements and suggest improvement strategies. Empowered to use judgment when balancing company and customer needs.
You will be the person who restores our customer faith in Apple.
Education & Experience