Job Description Title : Operations Sales Process Specialist-ACSLevel : 9 -SpecialistLocation : DublinAccenture operates in a fast-
changing environment and we are always evolving our business to remain relevant, differentiated and competitive. Accenture Commercial Services (ACS) brings innovative solutions to our strategic commercial and contract-
related functions to support our client teams as they manage, sell and deliver work for our clients globally. We are building capabilities as part of our corporate hub in Dublin, to drive growth and profitability by streamlining end-
to-end processes, creating an agile model that is scalable to balance global and local needs, and applying connected platforms, new technology and advanced analytics to become increasingly insight led, data driven and dynamic in our commercial and contracting work.
We are looking for great people to join this start-up team. We want ambitious problem-solvers who are excellent communicators, people who have a passion for creating something new, solving something unknown, and for learning, creating, and delivering new ideas to support our client teams.
In this team you will get exposure to many different parts of Accenture business, senior Global stakeholders and will also get the chance to play a key role in helping to establish this new Accenture entity.
The Operations Sales Process (OSP) specialist will be a key member of the start-up team for Accenture Commercial Services.
The primary responsibilities of the role include opportunity pipeline management for Accenture International Limited (AIL) and process / application support for client teams.
The successful candidate will be the key contact for guidance, support, and expertise on operational processes and tools, helping teams to execute business processes more efficiently.
Key ResponsibilitiesEnsure Accuracy of Opportunity Pipeline Data : Encourage client teams to enter AIL sales information in an accurate and timely manner in MMS Analyse, maintain and ensure accuracy of AIL data within the operations systems according to established guidelines Work with client teams to maintain AIL data in the opportunity management tool (Manage MySales -
MMS), or assign the work to another operations support area / person and ensure accurate resultsEstablish Sales Operations Expertise and Provide Training : Understand global and industry policies and apply them correctly to business situations Provide AIL sales process support to client teams, entity leadership and other internal operations teams and interfacing functional areas Provide MMS functional and process training to end-
users at all levels to ensure sales processes are executed appropriately Direct users to the proper contacts and resources for application training, security access, and technical supportSuggest Tool and Process Improvements, as needed : Establish and streamline AIL sales processes to keep information in MMS accurate and up-
to-date, communicating with key stakeholders as needed Identify process issues and suggest improvements / solutions Carnival Corporation reimagines guest experiences with high-
prioritize and plan work activities Analytical skills; collect, research and interpret data Highly proficient as end user of related operations tools / systems (MMS) Highly proficient in Microsoft applications (Word, PowerPoint, Excel) Understanding of Quality Management processes and policies Thorough understanding of sales processes and policies Understanding of basic finance concepts Ability to work under minimal supervision and guidance Good facilitation and team-
building skills Project management skills Fluent in English As this is a role in a startup part of the organisation, the role is not suited to working remotely.
The role will be based at the Dock in Dublin.Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
Combining unmatched experience and specialized skills across more than 40 industries and all business functionsunderpinned by the worlds largest delivery networkAccenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.
459,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.