THE BACKGROUND :
At TTM Healthcare we are proud to have partnered with a leading provider of Homecare Nursing Services on a national scale.
They have an available opportunity for a Homecare Coordinator (Pharmacy Technician) with excellent experience, skills and knowledge.
If you think the position is right for you, let’s talk.
The Homecare Coordinator is responsible for controlling, dispensing and distribution of pharmaceutical product and ancillary stock ensuring the customer / client service level agreements are managed effectively.
THE RESPONSIBILITIES : Adherence to the guidelines, laws, code of conduct and policies of the Pharmaceutical Society of Ireland.
Responsible for dispensing of pharmaceutical product and ancillary stock to patients.
Ensure dispatch traceability of all products (batch number certification).
Liaison with hospital units for repeat prescriptions, maintain the prescription management system. Enter prescriptions accurately onto system.
Liaise as necessary on funding requests and approvals with finance and local health offices
Stock management, ordering and storage. Checking & receiving goods inwards.
Source and procure specific ancillaries including pump management and calibration. Manage supply to patients. Track pump movements and arrange calibration.
Liaise with dedicated nursing team daily. Scheduling nurse visits.
Liaise with patients to schedule deliveries and patient home visits from the nursing team working with warehouse, driver and nursing teams
Report management for client, attendance at client meetings, responsible for meeting client KPIs on service, key account management
Manage customer complaints and investigate incidents related to the service. Contribute to error management, near miss reporting, and associated corrective and preventative actions.
Key Qualifications & Competencies :
Qualified and experienced pharmacy technician or suitable clinical / pharmacy experience
Client relationship experience
Hard working and enthusiastic
Flexible and willing to learn, working side by side with pharmacist team
Strong communication skills, experience dealing with business / pharma clients an advantage
The ability to work in a fast passed environment in a self-directive manner, while also being receptive to instruction
Previous experience in the implementation of new projects is desirable
Excellent time management and prioritisation skills, works well to deadlines for patients
Attention to detail and a strict quality focus
A good team player, with reliability and flexibility key requirements
Good administration skills and computer skills, to include excel, word, powerpoint and outlook
Excellent communication and clinical skills with both patients and professional staff, excellent written and verbal English required
Relevant hospital or community pharmacy or industry experience
THE REQUIREMENTS : To be eligible for the role, you will need to :
Have 3 or more years post qualification experience in either a Hospital, Industry or Community position, ideally with experience in a client facing role.
A pharmacy technician qualification or clinical experience is advantageous.
THE REWARDS :
You will enjoy the following benefits :
21 days annual leave
Pension and Healthcare contributions
Monday to Friday 8.30am to 5pm
No Weekends, late nights or weekends