They are a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
Every day, from more than 40 countries and across six continents, their staff delivers next generation customer experience and helps companies better connect with their customers.
They create better business outcomes and differentiate their clients through technology, design, data, process, and people.
They provide services to clients in ten industry verticals : automotive; banking and financial services; insurance; healthcare;
technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector.
Finding solutions for flight, hotels, and train-travel and beyond before and during their business trips.
Supporting customers for inquiries and requests in UK / I regions.
Ensuring the customers fly with ease, arrive fresh for meetings and get back home on time for their family and friends.
Operating GDS System to deliver proper customer care solutions.
Maintaining relationships with key persons.
Creating and updating electronic records of clients
Good working knowledge of code-based Travel GDS System such as Amadeus, Galileo, Worldspan, Sabre, etc.
Experience in hotel bookings and ticketing systems.
Proficiency in English, both written and oral.
A natural enthusiasm for client service, with a friendly and professional approach.
Excellent at finding solutions and solving problems, leaving the customer happy every time.
A competitive annual salary, with a performance-based bonus plan.
20 days holiday entitlement plus 9 bank holidays.
A range of flexible benefits, including life assurance.
Internal career progresssion opportunities and development program.