Senior Product Manager, Content and Compliance
2d ago
source : Index Ventures

Do you believe that creators should have the ability to get paid for the value they give to their fans?

We do, which is why we're building Patreon, a platform that powers membership services for creators with established followings.

Patreon strives to provide creators with insight, education, and tools that make it possible to retain creative control while running their creative business, so creators can focus on creating and energizing their fanbases.

Our user base has doubled in the last year alone, and we have paid over $1 billion directly to creators on our platform.

In order to support this level of growth, Patreon is looking for a Senior Product Manager for Compliance and Content Regulation.

What you will do :

  • Build and deliver the vision, strategy and product roadmap for one of the most critical pieces of Patreon’s infrastructure : our content moderation and compliance tools
  • Lead discussion and decision-making around the development and management of tools to moderate user generated content, implementation of content policy, know-your-customer processes and tools, and regulatory compliance
  • Work closely with cross-functional teams from operations, engineering, data science, design, finance, legal and more
  • Skills and experience you possess :

  • 5+ years of experience building content moderation and / or regulatory compliance tools
  • 5+ years Product management, experience managing 1-2 product teams.
  • Attention to detail - we have hundreds of thousands of Creators on our platform posting millions of pieces of content every day
  • Experience with complex issues such as freedom of speech, adult and fringe content, and child protection in the context of user generated content on internet platforms
  • Strong understanding of regulatory and reputational risk
  • Inspiring and motivating - Ability to tell a story for the problems you’re solving and the vision you want to realize;
  • balanced with the details

  • Agility & Flexibility - we’re a dynamic, high growth company in a new and expanding market; we need people who are able to think on their feet and adapt to changing circumstances
  • Ownership - the desire to be accountable to metric-moving outcomes
  • Exceptional communication skills & leadership presence
  • Deep customer centricity

    Excellent relationship builder

    Projects you may work on :

  • Developing sophisticated technology tools allowing Patreon to identify potential policy violations or legal infractions in real-time
  • Working with Operations to define, develop and manage the tool-suite used by our team of content and compliance agents
  • What you will have the chance to learn :

  • The dynamics of the Creator economy
  • Operating at huge scale - we have hundreds of thousands of Creators posting millions of pieces of content
  • The global regulatory compliance ecosystem end to end
  • Who you'll work with :

    At Patreon, you'll join a high-performing and highly-empathetic team of people who proudly work on fulfilling our mission of funding the creative class.

    Our culture of creator-first, thoughtful teammates keeps work creative, stretching, and rewarding.

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