Credit & Collection Analyst (Poland)
Dublin, Republic of Ireland
1d ago
source : Wizbii


About Abbott

At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world in nutrition, diagnostics, medical devices and branded generic pharmaceuticals that create more possibilities for more people at all stages of life.

Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.


In Ireland, Abbott employs almost 3,000 people across 10 sites. Abbott has six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford and Sligo and a third party manufacturing management operation in Sligo.

It has commercial, support operations and shared services in Dublin. Abbott serves the Irish market with a diverse range of health care products including diagnostics, medical devices, nutritionals and branded generic pharmaceuticals.

Abbott has been operating in Ireland since 1946.


Abbott Ireland support a number of Abbott's European businesses and are in the process of setting up a Finance SSC in Ireland to maximize the scope of services.

You will be working as part of a dynamic and diverse organisation alongside outstanding people who are forward thinking, collaborative and recognised leaders in their areas.

We can offer an excellent benefits package including a clear career development path. We invest in our people's ongoing learning and professional development.

We currently have a vacancy for a permanent Credit and Collections Analyst and this role will involve the following :

Position Summary :

The Credit & Collections Analyst is accountable to perform / review the day-to-day shared service credit operations for the region including but not limited to :

  • Ownership of the debtors' schedule with a clear understanding of client payment terms and likely payment dates to optimise the Accounts Receivable portfolio;
  • Conduct credit checks on all customers, establish and manage limits;
  • Managing the credit control function by liaising with clients and customer service to resolve payment queries and invoice disputes in a timely manner;
  • Managing the cash application, ensure all cash receipts are applied properly by the cash app team;
  • Maintaining and strengthen client relationships;
  • Reporting on aged debtors;
  • Reconciling the sales ledger;
  • Providing any necessary support schedules and reconciliations for the month end reviews;
  • They are also responsible for interacting internally and externally to resolve outstanding issues relating to accounts receivable, inclusive of Collections, Invoicing, Cash Application, and Dispute Resolution, on a daily basis for the region in order to mitigate risk and optimize the Accounts Receivable portfolio.


  • Perform day to day shared services credit and collections functions within the defined process standards working across captive and outsourced teams,
  • Analyse and review credit assessment and terms provided to existing and new customers,
  • Drive cash collections for the portfolio under management,
  • Meet the agreed performance measures, KPIs, and goal setting processes,
  • Prepare and review monthly performance reports,
  • Ensure that the customer payments are adequately allocated,
  • Assist management in performing, facilitating, and reviewing day to day credit and collections activity within the centre and the 3rd party provider,
  • Have a high level of understanding of the commercial operation,
  • Standardise the credit and collections processes and services to the regional shared service organization,
  • Evaluate best practices with global peers and develop improvement suggestions,
  • Assist management in developing and reviewing performance results for credit and accounts receivable processes in the region,
  • Ensure integrity of internal controls, in partnership with the compliance team,
  • Support internal and external audit queries,
  • Provide oversight and support for responses to and remediation of audit findings, across internal and 3rd party outsource service providers, as required;

  • Problem-solving attitude
  • Attention to Detail - Focuses on the thoroughness and accuracy of work, including but not limited to ability to review information and follow appropriate guidelines;
  • Service Orientation - Understands and anticipates the internal and external customer business needs and acts accordingly;
  • Effective Communication - Expresses ideas effectively through multiple channels; clearly conveys an understanding of the needs of different audiences;
  • Interpersonal Skills - Ability to build relationships with internal and external customers, and colleagues;
  • Achievement / Motivation - Drives for success; shows persistence and perseverance to achieve concrete and tangible results;
  • takes action and displays tenacity when faced with resistance;
  • Composure - Performs well when faced with pressure due to adversity, opposition, conflict or emotional situations;
  • Quantity / Quality of Work - Consistently produces accurate, thorough and complete work within defined timelines; volume of work completed meets expectations;
  • Accountability - Accepts responsibility with a high level of ownership and commitment to achieve results

    Bachelor's degree in business administration or Professional credit management qualification highly preferred. Relevant work experience advantageous or equivalent combination of education and work experience.


  • 2-3+ years of international credit experience inclusive of all aspects of credit management,
  • Fluent in English as well as in an additional European language, ideally German or Polish.
  • Knowledge and understanding of overall OTC processes,
  • Experience in reading and analysing customer financial statements,
  • Prior recent experience working in a captive SSC environment preferred,
  • Experience with 3rd party outsource providers preferred,
  • Additional SAP ERP experience is a plus.
  • Discover why candidates choose a career at Abbott Ireland here


    Accounts Payable & Receivables, Credit & Collection, & Payroll


    IFO International Finance

    LOCATION : Ireland >

    Ireland >

    Dublin : Block G, Cherrywood, Cherrywood Business Park


    WORK SHIFT : Ie - 37.5Hst0 (Ireland)

    TRAVEL : Not specified



    Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

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